After more than 40 years of leadership in the SCUBA industry Bob Hollis has decided to step down as CEO of Oceanic, AERIS, LavaCore & Oceanpro but remain Chairman of the Board of AUP.
If the garment is found to be defective under normal use and proper care, LavaCore International will repair or replace the garment at our sole discretion. The decision to replace or repair a product is made by the LavaCore Warranty Department after receipt of the defective garment. At no time does LavaCore offer refunds. Defective garments should be returned clean and dry, postage prepaid.
We offer a 1-YEAR LIMITED WARRANTY on materials and workmanship from date of original purchase from an authorized LavaCore dealer.
Garments needing repair must be returned to place of purchase, or other authorized LavaCore dealer. Contact the place of purchase or authorized LavaCore dealer to make arrangements with the repair department. Send detailed information on areas of garment needing repair. Repairs or replacements will be determined upon inspection by a LavaCore International representative. NO WARRANTY REPAIR WILL BE ACCEPTED WITHOUT ORIGINAL RECEIPT. If returning for REPAIR, all neoprene products must be CLEAN and DRY. To recondition, use LavaCore garment re-conditioner.
(If garment is within 1-YEAR LIMITED WARRANTY):
Party requiring repair must pay for shipping cost sending in the garment. (If garment warranty has expired):
All repairs must be at cost to be determined by a LavaCore International. Party requiring repair must pay for shipping cost for both sending in and returning of the garment.